Ambiguity Aversion leads to a Preference for Established Brands
When considering the factors affecting brand choice, Ambiguity Aversion could potentially be an important one. Ambiguity aversion refers to the behavior of individuals who show a higher preference for lotteries where the probabilities are known than for those with unknown probabilities. If you carry your own toilet paper to the toilet because you are afraid there might not be any, then you are ambiguity averse (as opposed to risk averse) because you don't know the probability of missing toilet paper. An interesting study (MWX, hereafter) argue that ambiguity aversion makes consumers more inclined to choose established brands. They suggest that if people have subjective beliefs of the choice described with precise probabilities and ambiguous probabilities, similar beliefs should arise by a choice between two brands that vary in terms of how people perceive the quality of the brands. They asked participants to choose between the following lotteries: Lottery A: R...